I made an online withdrawal request. How long will it be before the money is available in my bank account?

Withdrawal requests are usually processed within 2 working days by our team. Once your request has been validated, you will receive the amount on your bank account within 1 to 4 working days.

 

When a withdrawal is awaiting validation, you can cancel a pending withdrawal via the "Account - Withdrawal history" menu. Please note that you can also request the deactivation of the withdrawal cancellation option by contacting our Customer Service department.

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