Casino & Dice games

• I was logged out in the middle of a game. Will I get my credits back?

  Remember that your credits are never lost, even in the event of a sudden disconnection. You can always restart your ongoing game without losing information. To recover yo...

• Do my chances of winning the Platform Jackpots depend on the amounts I bet?

  Not at all. All players who place bets, regardless of the amount, have the same chances of winning. You could place a bet of €0.01 and win the Big Drop Jackpot worth seve...

• What is the difference between the REAL MONEY mode and a PLAY MONEY DEMO?

  When you play in REAL MONEY mode, you play with real money which you have deposited on your account. In this gaming mode you can withdraw your winnings. When you play a P...

• I did not receive all my winnings from my game. What should I do?

  If a technical issue occurred, or if you believe you did not receive your winnings during your gaming session, we invite you to contact our customer service directly, wit...

• How to activate a Magic Spark?

  To activate your Magic Spark, go to the Quests tab in your Profile.  You will then be able to see the available Magic Sparks and activate them:  Once activated, you will ...

• What are the Platform Jackpots?

  Platform Jackpots are progressive jackpots that can drop at any time on all games in our catalog.When you play a game, you automatically have a chance to win one of the P...

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