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I would like to file a complaint. How do I do that?
If you wish to submit a complaint, you can do so directly by contacting our customer service. They will then take charge of your request and inform you of the next steps.
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How to contact customer service from my phone?
Do you want to contact us from your phone? Here is the procedure to follow.On Casino-Magic, select the 3 parallel bars at the bottom left of your screen. To access the c...
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How to contact customer service from my computer?
Do you want to contact us from your computer? Here is the procedure to follow.On Casino-Magic, go to the HELP CENTER menu located at the top right of the screen, then sel...
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How do you use our new Casino-Magic mobile application?
Good news: the Casino-Magic mobile app is available on the Apple Store and Play Store! Once the app is installed, log in with your normal login details: Also, why not se...
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I'm having problems with the app
Having some issues with our app? Check the following things:a) Make sure you have a stable internet connection;b) Check your app is up to date. You can find the latest ve...