Account and registration
Account & Registration
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I haven't been able to authenticate myself. What should I do?
If you cannot authenticate, there are several possible reasons. - If you use ItsMe, make sure your credentials on your application are up to date. - If you take photos, i...
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Authentication mandatory from 1 May 2025
From 01/05/2025, new rules require you to be verified in order to play on your account. Therefore, a message may appear on your account for a few weeks now: Rest a...
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I'm not able to register at Casino-Magic. What should I do?
If you aren’t able to register, you might already have a Casino-Magic account? As a 100% legal website certified by the Belgian Gaming Commission, we place great importan...
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How can I register at Casino-Magic?
Registering at Casino-Magic is easy! Simply click on the “Register” button. Then, fill in your details (first name, last name, email address, etc.), choose a username and...
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My account has been suspended. What should I do?
Has your account been suspended and you don’t understand why? There are many reasons why this could be the case. For example, your account may be being verified. For more...
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I would like to change the email address linked to my account. How can I do it?
If you want to change the email address linked to your Casino-Magic account, please contact our customer service via the contact form. You will need to provide: · ...