Account & Registration

I would like to change the email address linked to my account. How can I do it?

If you want to change the email address linked to your Casino-Magic account, please contact our customer service via the contact form.   You will need to provide:    ·   ...

Do I need to register in order to play on CasinoMagic.be?

You can test all games on this website by playing a 10 minute demo game with limited credit. After 10 minutes the game will automatically end.   When you create an accoun...

How old do I need to be to play at Casino-Magic?

You must be at least 21 years old to get access to our platform.

I would like to cancel my self-exclusion. Is this possible?

If you have activated a 6-month self-exclusion on our website, you must wait until the end of this period to be able to log back in. To recover access to your account at ...

I’ve forgotten my username or password. How can I retrieve them?

To retrieve your username or password, click on “Forgotten your password” in the “Log in” menu and enter the email address linked to your account. You will then receive a...

I can’t find my country in the registration form. Why?

Residents of certain countries are not authorized to register at Casino-Magic. If your country doesn’t appear in the list of residence countries available in the registra...

I would like to change my username. Is it possible?

For security reasons, it is not possible to change your username. A single account is authorized per person, it is also not possible to create another account with the us...

I can’t update my telephone number. How do I do it?

Have you changed your telephone number? To update your number on your Casino-Magic account, please contact us via the contact form and send us your new telephone number. ...

I want to delete my account. How do I do it?

If you want to delete your account, you can contact us using the contact form. Please include the reason why you are asking to delete your account. Are you no longer able...