Responsible gaming

What should I do if I’m addicted to gambling?

CasinoMagic applies a Responsible Gaming policy. Gaming must remain fun and be seen as a source of entertainment. If you believe that you are addicted to gambling, you ca...

A friend or member of my family is addicted to gaming. How can I help them?

If you think a friend or family member has developed a gaming addiction, the first step is to refer them to specialist help services. Located around Belgium, these center...

I am worried about losing too much money when playing. How can I set myself limits?

At Casino-Magic, we believe gaming should remain fun and we encourage you to take all necessary measures if you think you have developed a gaming addiction.   Therefore, ...

How do I know if I am addicted to gambling?

At Casino-Magic, we think that gambling should above all remain fun and entertaining. We therefore encourage you to play and bet responsibly.   To find out if you are add...

I feel like I am losing control of my gambling behavior. How can I get back control?

At Casino-Gaming, we think that gambling should above all remain fun and entertaining.   If you think you are addicted to gambling, you can ask to be banned from gambling...

I want to take a break or exclude myself for some time. How do I do it?

Do you want to take a step back from games of chance so you don’t lose control? We have various moderation tools to allow you to better manage your gaming behavior. For t...

I would to like to ban myself from gaming. How do I do it?

Do you feel the need to stop playing permanently? You can ban yourself from gaming by following the instructions available on the Gaming Commission website.  A gaming ban...

What is a self-exclusion?

By activating a self-exclusion, you voluntarily block yourself from our website for a duration of at least 6 months. It is a preventative measure that allows you to take ...

What is a break?

A break is a voluntary block of your account on our site for a specified period of time. It serves as a preventative measure. You can still log in to your Casino-Magic ac...