I want to change my IBAN to carry out my withdrawal. How do I do it?

Have you recently changed account number and would like to withdraw your money to your new account? All you need to do is fill in the requested information about your new bank account when making your withdrawal request:

 

 

If your withdrawal has been made to an old or wrong account, you can cancel your request in History > Withdrawals. Select the withdrawal in question and then click on “Cancel”. 

You can then request a new withdrawal by completing the details of your new bank account, as mentioned above.

If you still need help or you encounter a problem, don’t hesitate to contact our customer service.

Was this article helpful?

/